Display phone calls directly in the employee timeline
- Convert phone call into services quickly and easily
- Listing of all telephone calls made
- Call popup with all important customer information
With the telephony integration, you can ensure that all telephone calls are seamlessly documented from now on. By displaying the telephone calls in the employee timeline and in the call lists, conversations can be quickly and easily converted into services performed.
Support of the following telephone systems: CYTEL, Asterisk, Starface, Skype4 Business, nfon, Teamfon, and SWYX as well as other SQL-enabled telephone systems. Support of the following middleware: Estos Pro Call as of V.3.0