The TANSS modules
Increase employee productivity or manage enterprise services and completely digitalise your processes - TANSS adapts to your circumstances and scales with your business.
The perfect out-of-the-box solution.
TANSS TRIALFilter modules by function
Basic Module
Basic Module
Fast recording and billing of services as well as management of employees and company master data
Learn MoreDevice Management
Device Management
Always have all information about PCs, servers and peripherals at hand
Learn MoreTicket System
Ticket System
Creating and assigning tickets made easy
Learn MoreProject Ticket
Project Ticket
Organising tickets within individual project phases as well as adherence to plan times
Learn MoreMaster Ticket
Master Ticket
Create master tickets and edit multiple tickets with just a few clicks
Learn MoreMaintenance Contract
Maintenance Contract
Calculate different contract models easily and optimally
Learn MoreProcesses
Processes
Ticket workflows according to defined IT standards
Learn MoreCustomer Login
Customer Login
Transparently show your customers the benefits of outsourcing IT
Learn MoreLicense Management
License Management
Conveniently manage and monitor software licenses
Learn MoreHR Planning
HR Planning
View and plan employee availability and appointments
Learn MoreAbsence Management
Absence Management
Manage employee absences
Learn MoreTelephony
Telephony
With the support of SQL-capable telephone systems, calls are automatically recorded in TANSS
Learn MoreRemote Maintenance
Remote Maintenance
Direct display of remote maintenance sessions for easy documentation of performance
Learn MoreMail Robot
Mail Robot
Straightforward creation of email rules for automatic creation of tickets, services etc
Learn MoreEscalation Management
Escalation Management
Freely define and create escalation chains and rules
Learn MoreCustomer Survey
Customer Survey
A new module for measuring success and opportunities for improvement
Learn MoreDashboard
Dashboard
Real time statistics and charts at a glance
Learn MoreChat
Chat
Communicate quickly and easily
Learn MoreContract Workflow
Contract Workflow
Have contracts confirmed online
Learn MoreTime Recording
Time Recording
Come. Pause start. Pause end. Going.
Learn More
The TANSS App
All the essential functions of your IT business directly on your smartphone: ticket management, appointment overview and real-time updates - available anytime, anywhere.
Keep up to date with TANSS
New ideas, experiences and best practices for IT companies on our YouTube channel
WATCH NOWProfit from other partner interfaces
Connect software and cloud services to your TANSS API
The TANSS X interface platform
A consistent API-first orientation to connect TANSS with existing system landscapes. TANSS X is a powerful interface platform that easily integrates applications such as Microsoft Outlook, Teams or the Log-Watcher into TANSS via the REST API. For faster performance recording, higher productivity and more billable services.
To the TANSS X website
Stories from the world of TANSS
Success stories, ideas, approaches and know-how from people and companies who work with our software every day
Less talk, more action?You can try TANSS free of charge
- Up to 4 weeks unlimited access to all modules
- Personal care and support during the setup process
- Free participation in our TANSS Experience Day
