Successfully introduce TANSS

February 2022

Key Facts

Interview partner
Malte Stolze
Company
wirverbindenwelten.de GmbH
Employees
45
TANSS in use
since 2021

Used modules

Basic Module
Device Management
Ticket System
Project Ticket
Master Ticket
Maintenance Contract
Processes
Customer Login
License Management
Deployment Planning
Absence Management
Telephony
Remote Maintenance
Mail Robot
Customer Survey
Escalation & Rules
Dashboard
Chat
Time Recording
Contract Workflow

Malte Stolze, Managing Director of wirverbindenwelten.de tells in a 1-hour interview how to introduce a new ticket system or a new service management tool in a system house. The video offers insights from Malte Stolze, who shares his experiences with the introduction of TANSS during the interview. The conversation highlights how Malte Stolze was able to go live with the system in just three days and become a savvy TANSS user in a very short time.