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Successfully introduce TANSS

February 2022

Key Facts

Used modules

  • Basic Module
  • Device Management
  • Ticket System
  • Project Ticket
  • Master Ticket
  • Maintenance Contract
  • Processes
  • Customer Login
  • License Management
  • Deployment Planning
  • Absence Management
  • Telephony
  • Remote Maintenance
  • Mail Robot
  • Customer Survey
  • Escalation & Rules
  • Dashboard
  • Chat
  • Time Recording
  • Contract Workflow

Malte Stolze, Managing Director of tells in a 1-hour interview how to introduce a new ticket system or a new service management tool in a system house. The video offers insights from Malte Stolze, who shares his experiences with the introduction of TANSS during the interview. The conversation highlights how Malte Stolze was able to go live with the system in just three days and become a savvy TANSS user in a very short time.

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