The TANSS modules
Increase employee productivity or manage enterprise services and completely digitize processes - TANSS adapts to your circumstances and scales with your business.
The perfect out-of-the-box solution.
TANSS TRIALFilter modules by application purpose:
Basic Module
Basic Module
Fast recording and billing of services as well as management of company master data and employees
Learn MoreDevice management
Device management
Always have all information about PCs, servers and peripherals at hand
Learn MoreTicket system
Ticket system
Creating and assigning tickets made easy
Learn MoreProject ticket
Project ticket
Organizing tickets within individual project phases as well as adherence to plan times
Learn MoreMaster ticket
Master ticket
Create master tickets and edit tickets with specific status with a few clicks
Learn MoreMaintenance Contract
Maintenance Contract
Calculate different contract models easily and optimally
Learn MoreProcess
Process
Ticket workflows according to defined IT standards
Learn MoreCustomer login
Customer login
Transparently show the customer the benefits of outsourcing IT
Learn MoreLicense management
License management
Conveniently manage and monitor software licenses
Learn MoreDeployment planning
Deployment planning
Overall view regarding the availability of your employees
Learn MoreAbsence management
Absence management
Manage employee absences clearly
Learn MoreTelephony
Telephony
With the support of SQL-capable telephone systems, calls are automatically recorded in TANSS®.
Learn MoreRemote maintenance
Remote maintenance
Direct display of remote maintenance sessions for easy documentation of performance
Learn MoreMail robot
Mail robot
Straightforward creation of email rules for automatic creation of tickets, services, etc.
Learn MoreEscalation & Rules
Escalation & Rules
Freely define and create escalation chains and rules
Learn MoreCustomer survey
Customer survey
A new module for more success in IT business
Learn MoreDashboard
Dashboard
All important statistics and charts at a glance and constantly updated
Learn MoreChat
Chat
Communicate quickly and easily
Learn MoreContract workflow
Contract workflow
Have contracts confirmed online
Learn MoreTime recording
Time recording
Come. Pause start. Pause end. Going.
Learn More
The TANSS App
The most important information and functions from TANSS in your pocket.
Connect software and cloud services to your TANSS API
The TANSS X interface platform
A consistent API-first orientation that makes it possible to flexibly connect TANSS with existing system landscapes. TANSS X makes it clear what is possible - a powerful interface platform that easily integrates applications such as Microsoft Outlook, Teams or the Log-Watcher into TANSS via the REST API. For faster performance recording, higher productivity and more billable services.
To the TANSS X website
Use interfaces to our partners and profit
Server-Eye
If Server-Eye reports an error on a device, a ticket for this is created directly in TANSS®.
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Mention
Reconciliation of documents and master data.
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Systemhaus One
Reconciliation of documents.
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Woasi
A feature-rich add-on between TANSS and RMM tools (Server-Eye, Riverbird, Ninja & N-ABLE)
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Staying well informed about TANSS:
New ideas, experiences and best practices for IT companies on our Youtube Channel:
To the Youtube ChannelToo much theory?Simply try out TANSS free of charge:
- Up to 4 weeks unlimited access to all modules
- Personal care and support during the setup process
- Free installation, personal support and a structured introduction process
